How do I return an item?
Online Return Policy
All items must be returned to the original point of purchase, in their original condition. The below return policy applies to all orders placed through www.muratoridesigns.com. If an item was purchased outside of the Muratori Designs online store, it must be returned to the original point of purchase with a proof of purchase or receipt. ALL SALE MERCHANDISE IS FINAL, NO EXCHANGES OR RETURNS.
Our Satisfaction Guarantee
All regular priced Muratori Designs products and accessories are satisfaction guaranteed. If not completely satisfied, you may get a full refund or exchange, excluding shipping charges, for up to 30 days from the date of purchase.
Our Manufacturer Guarantee
Muratori Designs guarantees that our products and accessories are free of manufacturing defects and will accept any defective items for an exchange for up to 365 days from the date of purchase.
Within 30 days of purchase:
After 30 days of purchase:
How to Return an Item
If the item you are looking to exchange is no longer available you will be issued a credit for the value of the returned item. This credit can be used towards an item of equal of greater value within 6 months of the issue date. All items returned without a Return Merchandise Authorization (RMA) number on the parcel will be refused and returned to sender. Refunds and exchanges will only be issued once Muratori Designs has received the merchandise. All merchandise and products are subject to availability. Prices are subject to change without notice.
ALL SALE MERCHANDISE IS FINAL. NO EXCHANGES OR RETURNS.